Urban Fragrance & Watches Policies
Kenya Delivery Policy
Fast, reliable, and secure fulfillment across Nairobi and all 47 counties in Kenya
Last Updated: September 2026
1. Delivery Rates & Shop Pickup
We offer delivery across Kenya at a flat rate of KSh 200, or free pickup at our physical store in Nairobi CBD.
Physical Store: Shop No. 10, mezzanine floor, Kapok Hotel, Latema Road, Nairobi CBD.
2. Timelines
Nairobi deliveries are completed within 24 hours.
Countrywide deliveries across Kenya arrive within 24 to 48 hours.
Need Immediate Assistance or Have Questions?
Our concierge team is available Monday through Saturday from 7:00 AM to 8:00 PM.
