Urban Fragrance & Watches
Urban Fragrance & Watches Policies

Customer Support & Physical Store Location

Visit our Nairobi shop or connect with our customer care concierge

Last Updated: September 2026

1. Physical Store Location

Shop No. 10, mezzanine floor, Kapok Hotel, Latema Road, Nairobi CBD.

Landmarks: Next to GreenCourt Business Centre and directly opposite Maximum Miracle Centre.

2. Operating Hours

Monday to Saturday: 7:00 AM – 8:00 PM

Sunday: Closed

3. Direct Contact & Customer Care

Phone / WhatsApp: +254 740 330 858

Email: [email protected]

Google Maps: https://maps.app.goo.gl/Wgf1VvSGejTQwx2X9

Need Immediate Assistance or Have Questions?

Our concierge team is available Monday through Saturday from 7:00 AM to 8:00 PM.

Customer Support & Physical Store Location | Urban Fragrance & Watches | Urban Fragrance & Watches